2024 Global Benefits Forecast
What do global organisations have in mind for their benefits in 2024? What are their priorities and what challenges do they face?
As a follow up to our successful survey last year, MBWL ran a global survey on key topics that are top of mind for benefits leaders at leading organisations worldwide, under three headings:
- ESG (Environmental, Social, Governance) – including topics such as climate, DE&I (Diversity, Equity and Inclusion) and oversight
- Talent and Growth – including topics such as the role of benefits in your EVP (Employee Value Proposition), and alignment with people and business objectives
- Employee Experience – including topics such as hybrid and flexible working, employee support and employee engagement
We are excited to share the results. See a preview of our key findings below and download the report for our full analysis.
Key findings overview
Key takeaways
What should organisations do next? Click on each key takeaway to learn more.
The survey was open from 6 February to 25 March, 2024, with participation as follows:
Contacts
John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
VIEW PROFILEEmail:
johnpaul.augeri@milliman.com
Tel: +1 347 541 1146
John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
A global human capital and risk management leader with wide-ranging technical and management experience.
JP joined Milliman to lead the Global Employee Benefits Consulting Practice, in partnership with MBWL. He has over twenty years’ experience helping multinational clients to design, deliver and manage programs globally across pensions, benefits and M&A. He specialises in solving complex global issues and delivering value and innovation to multinationals and their employees.
His expertise includes: global pensions and benefits; M&A; funding, investment, and derisking strategies; change management; total rewards and employee experience; global client management and business development.
He has also served as a board chair and senior advisor, as is a frequent external speaker who has helped lead several client roundtables.
JP is a Fellow of the Institute of Actuaries in the UK, and he has lived and worked in the US, UK, Germany, and Austria.
Isabel Coles
Head of International Consulting, MBWL International
VIEW PROFILEEmail:
isabel.coles@mbwl-int.com
Tel: +44 20 3949 5710
Isabel Coles
Head of International Consulting, MBWL International
A multilingual expert in employee benefits for multinational corporates.
Isabel heads up MBWL International, advising multinational organisations on their employee benefits arrangements around the world, with a focus on corporate sales and purchases, accounting disclosures and the financing, risk management and design of benefit plans.
Her vast experience includes leading global accounting consolidations under international, UK and US accounting standards for multinational companies headquartered in the UK and overseas – with consolidations ranging in size from two to over 50 defined benefit plans.
She has advised both corporate and private equity buyers on the employee benefit considerations (including pension liabilities) associated with corporate sales and purchases in Europe and worldwide, from due diligence through to closing and subsequent integration work. Isabel has also undertaken many benefit audits and benchmarking exercises, including a 25-country audit for a company in the technology sector.
Other areas of Isabel’s expertise include reviewing and establishing international pension plans, advice on individual expatriate employee benefit packages and supporting multinationals in agreeing and implementing global governance approaches and policies for managing their employer benefit plans.
Isabel chairs the International Committee of the Association of Consulting Actuaries and is fluent in German and French.
Caroline Kok
Global Benefits Consultant - Asia Regional Leader
VIEW PROFILEEmail:
caroline.kok@milliman.com
Tel: +65 9010 1437
Caroline Kok
Global Benefits Consultant - Asia Regional Leader
Caroline is a Global Benefits Consultant and Asia Regional Leader for MBWL and is based in Singapore. For more than a decade, she worked at WTW advising large multinational companies in Asia on global benefits management (GBM) and other benefits-related projects. She has successfully led significant client relationships and teams, and was the diversity, equity & inclusion (DE&I) representative for Asia at WTW.
She brings extensive client consulting experience and expertise in employee benefits, including global benefits coordination and project management, plan design and benchmarking, strategy and governance, M&A (due diligence and strategy, through post-deal implementation), and special client projects on topics such as wellbeing and DE&I.
Caroline graduated with a bachelor’s degree in Actuarial Science/Finance and has lived and worked in the US and Southeast Asia. She is fluent in English, Mandarin, Cantonese, and Malay.
Contacts
John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
VIEW PROFILEEmail:
johnpaul.augeri@milliman.com
Tel: +1 347 541 1146
John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
A global human capital and risk management leader with wide-ranging technical and management experience.
JP joined Milliman to lead the Global Employee Benefits Consulting Practice, in partnership with MBWL. He has over twenty years’ experience helping multinational clients to design, deliver and manage programs globally across pensions, benefits and M&A. He specialises in solving complex global issues and delivering value and innovation to multinationals and their employees.
His expertise includes: global pensions and benefits; M&A; funding, investment, and derisking strategies; change management; total rewards and employee experience; global client management and business development.
He has also served as a board chair and senior advisor, as is a frequent external speaker who has helped lead several client roundtables.
JP is a Fellow of the Institute of Actuaries in the UK, and he has lived and worked in the US, UK, Germany, and Austria.
Isabel Coles
Head of International Consulting, MBWL International
VIEW PROFILEEmail:
isabel.coles@mbwl-int.com
Tel: +44 20 3949 5710
Isabel Coles
Head of International Consulting, MBWL International
A multilingual expert in employee benefits for multinational corporates.
Isabel heads up MBWL International, advising multinational organisations on their employee benefits arrangements around the world, with a focus on corporate sales and purchases, accounting disclosures and the financing, risk management and design of benefit plans.
Her vast experience includes leading global accounting consolidations under international, UK and US accounting standards for multinational companies headquartered in the UK and overseas – with consolidations ranging in size from two to over 50 defined benefit plans.
She has advised both corporate and private equity buyers on the employee benefit considerations (including pension liabilities) associated with corporate sales and purchases in Europe and worldwide, from due diligence through to closing and subsequent integration work. Isabel has also undertaken many benefit audits and benchmarking exercises, including a 25-country audit for a company in the technology sector.
Other areas of Isabel’s expertise include reviewing and establishing international pension plans, advice on individual expatriate employee benefit packages and supporting multinationals in agreeing and implementing global governance approaches and policies for managing their employer benefit plans.
Isabel chairs the International Committee of the Association of Consulting Actuaries and is fluent in German and French.
Caroline Kok
Global Benefits Consultant - Asia Regional Leader
VIEW PROFILEEmail:
caroline.kok@milliman.com
Tel: +65 9010 1437
Caroline Kok
Global Benefits Consultant - Asia Regional Leader
Caroline is a Global Benefits Consultant and Asia Regional Leader for MBWL and is based in Singapore. For more than a decade, she worked at WTW advising large multinational companies in Asia on global benefits management (GBM) and other benefits-related projects. She has successfully led significant client relationships and teams, and was the diversity, equity & inclusion (DE&I) representative for Asia at WTW.
She brings extensive client consulting experience and expertise in employee benefits, including global benefits coordination and project management, plan design and benchmarking, strategy and governance, M&A (due diligence and strategy, through post-deal implementation), and special client projects on topics such as wellbeing and DE&I.
Caroline graduated with a bachelor’s degree in Actuarial Science/Finance and has lived and worked in the US and Southeast Asia. She is fluent in English, Mandarin, Cantonese, and Malay.