Participate in our 2025 Global Benefits Forecast Survey
Welcome to our annual survey of global benefits and HR leaders.
Over the last three years, we asked leaders about their priorities and their views on key aspects of employee benefits and how these views change and shift over time.
In 2025, we will continue to measure trends in the employee experience, DEI and explore new areas around strategy and governance and talent management. We will then be well equipped to check on our assumptions and to share the results to support organisations in refining their benefits strategy for the upcoming years.
Great challenges are ahead, we look forward to sharing our findings throughout 2025!
The survey is brief and should take around 10 minutes to complete and will remain open until 3 March.
We thank you for your participation.
As you will see, the survey covers a range of critical topics for global benefits leaders, under three headings:
- Strategy and Governance – including topics such as as effective global benefits management and governance, geopolitical and global economic impact, AI and DEI
- Talent and Growth – including topics such as benefits programmes, retaining talent, workforce trends and generational challenges
- Employee Experience – including topics such as flexible benefits, retirement, cost and technology
We will be holding exclusive webinars for participants in early May. The webinars will provide a sneak preview of the results.
For more information regarding the 2024 Global Benefits Forecast results, please see the following articles:
- 2024 Global Benefits Forecast
- Global Benefits – Employee Resilience and Belonging
- Global Benefits (DE&I) – new pay transparency laws and broader impact for benefits
Thank you in advance.
Contacts
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John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
VIEW PROFILE
Email:
johnpaul.augeri@milliman.com
Tel: +1 347 541 1146
John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
A global human capital and risk management leader with wide-ranging technical and management experience.
JP joined Milliman to lead the Global Employee Benefits Consulting Practice, in partnership with MBWL. He has over twenty years’ experience helping multinational clients to design, deliver and manage programs globally across pensions, benefits and M&A. He specialises in solving complex global issues and delivering value and innovation to multinationals and their employees.
His expertise includes: global pensions and benefits; M&A; funding, investment, and derisking strategies; change management; total rewards and employee experience; global client management and business development.
He has also served as a board chair and senior advisor, as is a frequent external speaker who has helped lead several client roundtables.
JP is a Fellow of the Institute of Actuaries in the UK, and he has lived and worked in the US, UK, Germany, and Austria.
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Isabel Coles
Head of International Consulting, MBWL International
VIEW PROFILE
Email:
isabel.coles@mbwl-int.com
Tel: +44 20 3949 5710
Isabel Coles
Head of International Consulting, MBWL International
A multilingual expert in employee benefits for multinational corporates.
Isabel heads up MBWL International, advising multinational organisations on their employee benefits arrangements around the world, with a focus on corporate sales and purchases, accounting disclosures and the financing, risk management and design of benefit plans.
Her vast experience includes leading global accounting consolidations under international, UK and US accounting standards for multinational companies headquartered in the UK and overseas – with consolidations ranging in size from two to over 50 defined benefit plans.
She has advised both corporate and private equity buyers on the employee benefit considerations (including pension liabilities) associated with corporate sales and purchases in Europe and worldwide, from due diligence through to closing and subsequent integration work. Isabel has also undertaken many benefit audits and benchmarking exercises, including a 25-country audit for a company in the technology sector.
Other areas of Isabel’s expertise include reviewing and establishing international pension plans, advice on individual expatriate employee benefit packages and supporting multinationals in agreeing and implementing global governance approaches and policies for managing their employer benefit plans.
Isabel chairs the International Committee of the Association of Consulting Actuaries and is fluent in German and French.
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Caroline Kok
Global Benefits Consultant - Asia Regional Leader
VIEW PROFILE
Email:
caroline.kok@milliman.com
Tel: +65 9010 1437
Caroline Kok
Global Benefits Consultant - Asia Regional Leader
Caroline is a Global Benefits Consultant and Asia Regional Leader for MBWL and is based in Singapore. For more than a decade, she worked at WTW advising large multinational companies in Asia on global benefits management (GBM) and other benefits-related projects. She has successfully led significant client relationships and teams, and was the diversity, equity & inclusion (DE&I) representative for Asia at WTW.
She brings extensive client consulting experience and expertise in employee benefits, including global benefits coordination and project management, plan design and benchmarking, strategy and governance, M&A (due diligence and strategy, through post-deal implementation), and special client projects on topics such as wellbeing and DE&I.
Caroline graduated with a bachelor’s degree in Actuarial Science/Finance and has lived and worked in the US and Southeast Asia. She is fluent in English, Mandarin, Cantonese, and Malay.
Contacts

John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
VIEW PROFILE
Email:
johnpaul.augeri@milliman.com
Tel: +1 347 541 1146
John-Paul (JP) Augeri
Managing Director and Global EB Consulting Leader, Milliman
A global human capital and risk management leader with wide-ranging technical and management experience.
JP joined Milliman to lead the Global Employee Benefits Consulting Practice, in partnership with MBWL. He has over twenty years’ experience helping multinational clients to design, deliver and manage programs globally across pensions, benefits and M&A. He specialises in solving complex global issues and delivering value and innovation to multinationals and their employees.
His expertise includes: global pensions and benefits; M&A; funding, investment, and derisking strategies; change management; total rewards and employee experience; global client management and business development.
He has also served as a board chair and senior advisor, as is a frequent external speaker who has helped lead several client roundtables.
JP is a Fellow of the Institute of Actuaries in the UK, and he has lived and worked in the US, UK, Germany, and Austria.

Isabel Coles
Head of International Consulting, MBWL International
VIEW PROFILE
Email:
isabel.coles@mbwl-int.com
Tel: +44 20 3949 5710
Isabel Coles
Head of International Consulting, MBWL International
A multilingual expert in employee benefits for multinational corporates.
Isabel heads up MBWL International, advising multinational organisations on their employee benefits arrangements around the world, with a focus on corporate sales and purchases, accounting disclosures and the financing, risk management and design of benefit plans.
Her vast experience includes leading global accounting consolidations under international, UK and US accounting standards for multinational companies headquartered in the UK and overseas – with consolidations ranging in size from two to over 50 defined benefit plans.
She has advised both corporate and private equity buyers on the employee benefit considerations (including pension liabilities) associated with corporate sales and purchases in Europe and worldwide, from due diligence through to closing and subsequent integration work. Isabel has also undertaken many benefit audits and benchmarking exercises, including a 25-country audit for a company in the technology sector.
Other areas of Isabel’s expertise include reviewing and establishing international pension plans, advice on individual expatriate employee benefit packages and supporting multinationals in agreeing and implementing global governance approaches and policies for managing their employer benefit plans.
Isabel chairs the International Committee of the Association of Consulting Actuaries and is fluent in German and French.

Caroline Kok
Global Benefits Consultant - Asia Regional Leader
VIEW PROFILE
Email:
caroline.kok@milliman.com
Tel: +65 9010 1437
Caroline Kok
Global Benefits Consultant - Asia Regional Leader
Caroline is a Global Benefits Consultant and Asia Regional Leader for MBWL and is based in Singapore. For more than a decade, she worked at WTW advising large multinational companies in Asia on global benefits management (GBM) and other benefits-related projects. She has successfully led significant client relationships and teams, and was the diversity, equity & inclusion (DE&I) representative for Asia at WTW.
She brings extensive client consulting experience and expertise in employee benefits, including global benefits coordination and project management, plan design and benchmarking, strategy and governance, M&A (due diligence and strategy, through post-deal implementation), and special client projects on topics such as wellbeing and DE&I.
Caroline graduated with a bachelor’s degree in Actuarial Science/Finance and has lived and worked in the US and Southeast Asia. She is fluent in English, Mandarin, Cantonese, and Malay.